Rachael Mercer
“There’s power in allowing yourself to be known and heard, in owning your unique story, in using your authentic voice.”
– Michelle Obama

Rachael Mercer

Director, Client Services

Rachael joined VOZ Advisors in 2021 and brings skill and passion around understanding patients and meeting patient needs. She enjoys the opportunity to leverage these attributes in helping ensure that the patient’s point of view is more thoroughly incorporated into the drug development process.

Prior to joining VOZ, Rachael launched her career as a certified child life specialist helping to improve patient and family care in healthcare settings. She has a strong background in the effects hospitalization and chronic illness has on the pediatric population and their families. Following her child life career, Rachael worked at the Muscular Dystrophy Association (MDA) where she provided support to individuals and families affected by neuromuscular disease through program development, navigation of barriers to access of care, and patient engagement.

While at MDA, she gained extensive knowledge in the rare disease landscape and developed a deeper understanding of the patient experience and how to support access to therapies. Her diverse experience has provided Rachael with keen insights into care navigation and therapy development.

Rachael holds a Bachelor of Arts in Psychology from DePauw University.