Client Overview

A small biotech company with a focus on rare diseases.

Timeframe: One-year


Project Objective

Develop a comprehensive pre-approval access policy and SOP that are applicable to the entire drug development portfolio.

Challenges

A passionate leadership team with different ideas of how to best balance their responsibilities to patients enrolled in clinical trials and those unable to participate in a clinical trial.

Objectives

  • Develop and launch best-in-class pre-approval access policy and SOP to manage requests in fair and timely manner.
  • Gain alignment within the company leadership team on sensitive issues around pre-approval access.

Key Strategies Implemented

1

Conducted interviews with the management team to understand their views and the beliefs driving their perspective on pre-approval access.

2

Developed a draft policy and SOP based on the company needs.

3

Organized a cross-functional workshop with senior leadership to review and discuss key pending issues; aligned on shared view of how to approach the issue of pre-approval drug access.

4

Provided strategic counseling and participated in follow-up calls to assist with the launch and implementation.

5

Tested the strength of the policy and SOP with case studies.

6

Developed internal communication and training materials to educate the employees about the policy and SOP.


The Outcome

short-term

Short Term

Successfully launched pre-approval access request management program with alignment from the passionate senior leaders.

long-term

Long Term

Company prepared for successful engagement with treating physicians and the advocacy community.

key-highlights

Key Highlights

Final pre-approval policy and SOP reflect the company’s full commitment to the patient community while balancing a multitude of internal and external considerations such as clinical trial enrollment and manufacturing capabilities.